All channels in one place, with unified history.
About ASC
We connect technology, intelligence and people to transform customer support.
For 15 years, ASC has helped medium and large enterprises evolve the way they engage with their customers.
More than a platform, we deliver a combination of technology, artificial intelligence, consulting and strategic support to organize digital communication operations, connect teams, channels and processes, and turn conversations into efficiency, control and growth.
As an official Meta Business Solution Provider (BSP), we develop solutions that help companies build smarter, more scalable customer service journeys — ready for the future.
- +15 years of history
- +1,000 clients
- +1 billion conversations managed
- +20 digital channels integrated
AI and automation that speed up service and improve the experience.
Data, reports and insights for more strategic decisions.
ASC agent using conversational technology to organize digital channels.
Who we are
Mission, vision and values
The principles that guide every decision, product and relationship we build.
Mission
Help companies around the world innovate and evolve in customer service.
Vision
Become a global reference in digital customer service and relationship solutions.
Values
- Ethics, respect and transparency
- Entrepreneurship and innovation
- Commitment to the customer
- Quality in processes
- Investment in talent
- Social responsibility
Our purpose
We organize operations so companies can build better relationships.
We believe technology creates value when it brings people closer, simplifies processes and turns conversations into results.
That's why we connect digital channels, teams, automation and artificial intelligence into a single operation, allowing companies to serve better, make decisions with more confidence and grow with control.
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Connect
We integrate people, channels and technology into a single operation.
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Organize
We structure journeys, teams and processes to reduce complexity.
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Evolve
We create solid foundations for companies to grow with efficiency and intelligence.
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Humanize
Technology automates tasks. People build relationships.
Some numbers
ASC
Cumulative volumes that reflect fifteen years of managing conversations in production — 24/7, across multiple channels and integrated with our clients' systems.
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232MService interactions232,030,888 service interactions
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26MNotifications26,170,468 notifications sent
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379MAgent messages379,131,824 messages
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964MCustomer messages964,468,126 messages
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1.44BAutomated messages1,446,561,329 messages
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2.79BTotal messages exchanged2,790,161,279 messages from agents, customers and automation — in production, every day.
Talk to ASC
Let's talk about your customer support?
Our team understands your context, maps bottlenecks and designs the model that makes sense for your operation — no one-size-fits-all approach.
